​Appointment Requests
Existing clients can book appointments directly through the pet portal. Clients request specific appointment slots and we approval the appointment time.
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Rx Refill Requests
Clients can access to their pet’s prescription history, the number of refills remaining, and an easy way to request a refill. Once approved and completed, you will get a text (SMS) that it is ready for pick up!
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Online Payments
Shepherd Pay allows clients to pay their invoices and leave deposits within their pet portal, instantly processing the payment and updating your records.
Vaccine History
Clients have easy access within the portal to see and print vaccine history for their pets at any time.
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Medical Record History
Clients will be able to see a medical record history for their pets for quick reference on what services were performed and when. Note: this does not display any medical record notes or details; it shows line item history and visit dates.
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Practice Announcements
You can create announcements, both for the public and for clients only, that will display on the portal for quick notices that you want to provide to clients. This is helpful for things like closures on upcoming holidays, monthly promotions, etc.
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